• Business with us
  • Bus API
  • Booking Portal
  • SAAS MODEL
  • Become An Agent
  • Become a Distributor
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  • Business with us

    Tour and Travel Solutions

    eTravelSmart offers a wide range of travel solutions to empower travel agencies and suppliers with the right solutions and facilitate our clients with the right tools to help them provide an enhanced travel booking experience to their customers. Under one roof we provide a plethora of travel services to our clients, travel consolidators, travel suppliers, independent hotels and car rentals. Our travel booking software will help you in distributing your products online and controlling your business too.

    We are truly a global travel technology provider offering online travel solutions through B2B travel portal that allows complete automation of travel companies in a cost-effective manner. We understand the essence of travel industry and deliver solutions that simplify the business processes of small to large travel agencies.

    Through this B2B travel portal currently we offer you the best competitive rates, deals or commission on all major modes of transport and have been devised to provide maximum content in the easiest possible method so that when someone is buying ticket online your business is not left out. Our B2B is an extremely dynamic travel system that powers you with maximum travel services and maximum functionality. We offer discounted air fares from India and within India with lowest available fares & tariffs, enabling agents to earn large commissions and with option to add their own markups.

    We provide scalability to your travel business from start-up to a full-fledged travel agency and so on.

  • eTravelSmart API

    Thank you for your interest in partnering with eTravelSmart and we are happy to extend our API
    Services with following features:

    Why eTravelSmart

      eTravelSmart is a smart and intuitive online bus ticket booking portal,offering online bus ticket reservation services across India.

      Pan India presence with more than 3000+ bus operators associated with us.

      All major API aggregators + Direct Operators across pan India are integrated.

      Enables seamless integration.

      Secure API through digestive authentication.

      Restful web services with JSON response which is easy to implement.

      All required information given at search (commission value, boarding/dropping points, cancellation policy, mTicketAllowed, Is Partial Cancellation Allowed).

      Booking time commission is always same as search time commission.

      Highly qualified and experienced TechnicalSupport.

      Premium Commission Rates(Flat,Hybrid & Dynamic).

      Friendly Customer Support team.


    Check out our eTravelSmart API demo video

    Upcoming Features:

      B2B Api (Exclusive for Govt operators like OSRTC ,TNSTC ,GSRTC ,KADAMBA GOA,UPSRTC , HRTC, PEPSU, SETC, Based on possibility we will share, we are in progress of development)

      Partial cancellation will be delivered very soon, already provision given in current API and no changes required

      Information of operators and amenities provided by them will be part of the new upcoming feature. Dedicated team is working on collecting relevant information at bus service level in different routes.

      Operators Bus images

      Operator ratings if possible comments received by us from customers on that particular operator will be shared

    Points to note for Business Partners:

    As we have successfully integrated all major API's into our platform and considering the issues/technical challenges we experienced, following points will enable seamless integration experience with us.

    S.NO

    eTravelSmart API

    Current Industry API

    1

    Latest technology with High security

    Legacy with limited security

    2

    Cleaned Locations ( Continuous process)

    Junk locations also

    3

    Only required methods like search, bus layout, block, book, get ticket, cancel confirmation, cancel, balance

    All methods which are not required and leads to confusion. Client is made to verify each & every method for relevance of usage

    4

    Transparent commissions at search time itself ensuring client to manage their audit in better way

    Max API's don't have this transparency leading to conflicts. Differences arise at search & booking level thus making audit complicated

    5

    Service cancel auto refund to direct customers with real-time refund status and communication through emails

    Customers have to do lot of follow-up, manual intervention and poor communication

    6

    Dedicate technical / business support personnel

    Contacts are vague and lot of levels

    7

    B2B Api ( Govt operators) will be shared as a add on ( Upcoming feature)

    No one provides B2B Specific Govt API

    8

    Unlimited Test bookings through ETS API

    Max aggregators have Limited test bookings with cost involved & request for manual cancellation has to be sent

    9

    No different environment changes for Test & Production

    Issues arise with couple of aggregators due to change in Test & Production environments

    10

    Console for test bookings is provided which enables client to verify confirmed/cancelled PNRs

    No aggregator have this option

    11

    Mock testing for service cancel is done & client can verify his audit.

    Aggregators may not have this option

    Contact Us:

    Email: marketing@etravelsmart.com/ partners@etravelsmart.com

    Contact Number:+91- 86888 34567 .

  • Start Your Own BUS Portal

    Online bus bookings have witnessed a huge spurt since January 2013, registering a growth of 185%. While the number of online bus bookings were 0.25 million in January, July recorded 0.72 million bookings. As Online BUS booking is picking up on high volumes these days, here is your best opportunity to start your own Online BUS booking website with minimum cost and competitive features. This industry is been untouched for several years and now all the BIG travel players are launching their services to grab the increasing market share.

    The cutting edge technology @ eTravelSmart enables you to have a customized website on your own name/your own company name powered by real-time online BUS booking. This feature allows you the freedom to retain your identity through our White Labeling Solution. This opportunity supports our Travel Affiliates by providing tailor-fit solutions enabling to run their businesses in the most competitive manner.

    First do Marketing and develop your portal parallel, reduce your business risk with help of us, we are here to help you to provide the best solution based on your needs

    Our solution features

    1. Booking Module :

      1. One way, Round trip search , Modify Search

      2. All smart filters

      3. Consolidating location names with multiple API / Operators and remove duplicates , send parallel threads to get results

      4. Remove duplicate buses from results and based on preference we can set default sorting like more commissions , rating etc

      5. Search results time each applicable bus should show cancellation policy, boarding point, dropping point, mTicketAllowed etc

      6. For Partners like Agents, Distributors show the commission % and net amount in search results only to know how much he will get before booking only

      7. Standard bus layout ( We will not provide our features like name on seat )

      8. Customer data auto popup if he already existing customer even if not logged in also

      9. Payment page show summery and back to search results

      10. Any block failure auto sms to customers with the reason and helping

      11. Payment confirmation page with print, email, sms, cancel, insurance etc options

      12. Ticket confirmation sms, email will go to customer

    1. Cancellation module :

      1. Customers can visit and cancel the ticket, while cancel we will be showing clear refund details, incase customer used any discount coupon that discount amount has to deduct before refund

      2. Offline cancel / offline refunds by CC Team

      3. Auto refunds with the payment gateway status showing to customers in the ticket only

      4. SMS, Email should be placed and we can send reminder SMS ( after 3 days) to verify his bank account details after successful refund done

    2. Service cancel and arranged alternate seat module:

      1. Our system handled all the way, incase of service cancel either auto refund money and update the ticket status as service cancel, issue cash coupon, arrange a offline ticket and stopping refund etc.

      2. Incase service cancel by operator advance our system will send sms also to customers

    3. Payment gateway integration:

      1. So far we are supporting EBS Aggregator and also back up payment gateway like ICICI , we can up in case anyone down

      2. Where ever required payment details we have implemented all, like auto refunds, get the payment details, payment at booking time, insurance after booking, for partners like agents, distributors instant recharge etc..

    4. Insurance module :

      1. Our system allows before booking insurance selection and even after customer books ticket also any time customer can come and do payment for insurance, we handled offline insurance also during failures from insurance vendor

      2. auto emails will go for confirmation of insurance to customers and notification to cc team about failure of insurance and handle off line

      3. For cancel ticket since vendor does not have auto cancel process we are doing offline with the help of system auto generated emails about cancel request for insurance.

    1. Coupon module : we can create any type of discount coupons for our marketing purpose, even though whatever coupon given we can keep how much profit we want, refer below coupon types

      1. Individual

      2. Group

      3. Insurance

      4. Corporate

      5. Friends

      6. Next travel

      7. Location based

      8. Operator based

      9. One way, round trip

      10. Return ticket only

      11. Bus operator based

      12. Minimum seat fare limit

      13. For passenger wise or all passenger max limit

      14. One time coupon or how many times want to useful

      15. Valid from date and to date

      16. Max coupon value etc..

    2. Partners module :

      1. Agents

      2. Sub Agents

      3. Distributors

      4. Distributor agents

    For all above partners will have beautiful dash board, recharge options (including Payment gateway), booking ,payment, subagent/distributor agent reports, balance alert, booking alert, all sms and email whatever we have and also logo upload options, address upload, these logo and address will go to eTicket and address and agency name will go to mTicket SMS many more options. Whatever we have everything will be provided and client can configure the pricing of all login fee.

    1. Customer care module :

      1. Offline booking incase of booking failure for the same price or low and same criteria without deviating of customer, customer can login to his account and verify this offline booking also, we can say zero percentage of manual mistakes because of our fully automation of offline line bookings

      2. BTM (Booking Tracking Module): CC Team will be keep monitoring each operations done by online customers and our system will populate the required records to claim and cc team will claim the record and they are responsible to close the record.

    Example: Customer try to book the ticket and he went to payment gateway page and not doing payment, immediately that record will be claimed by only one CC team person and he will call and help customer.

      1. CC Team does not require any technical team or production team support to handle. Our system developed such a way that we will show all the information starting from selected bus details to till cancel or refund including payment gateway request and response also so we are avoiding production team support and able to give quick response

    Example: Let's say customer trying book the seat but payment was failed from payment gateway, but customers will get sms from their bank saying that amount was deducted, here our cc team can view the actual what happened and immediately explain to customer with the proof also and send email or sms also in detail etc.

      1. CC Team can view today'€™s journey and do better service

      2. CC Team can send customized SMS, verify payment reference id details with our payment gate way login all should be done from this system only

    1. Complaint module :

      1. We developed fully automated system to clear any type of issues from customer side or from operator side or internally etc.

      2. Customers can view the complaint any time and get updates and responsible person details , what is the expected time to close etc

      3. We send email, sms etc while opening and closing in case the complaint from customers

      4. We strongly required this for audit purpose also because lets example one customer made a call for his service cancel, we should create a complaint for customer and automatically other complaint will create and email will go to our providers like API or Operator about refund details, so we will not lose one rupee from operators and also we should be able to refund customers money in-time

    2. Audit module :

      1. Our admin system has proper report of the audit and reports of how much commissions we got and what is profit after payment charge , we can get full details with mentioned below any criteria

    Customer email, ph number, ticket status, failed booking, booking date, journey date, pnr, from location, to location, insurance tickets, auto refund status wise, customer type like register, no login, agent, subagent, distributor, distributor agent, operator name wise, api wise, from date and todate ( period) etc

      1. Admin application has great features like salient refunds to customers without login to payment gateway ( For online customers and for agents, distributors all parties incase of service cancel or any auto refund failures from system.

      2. Also creating internal complaint or follow-up mechanism was placed

    1. Transaction report module:

      1. While using this module we can see all partners (Agents, Distributors ect) individually payments reports for the given period

      2. While using this module we can see all partners (Agents, Distributors ect) individually booking reports for the given period

    2. Recharge module:

      1. We can update recharge balance with proper information as mentioned below or incase require we can remove the balance of partner like agent, distributors etc

    1. Amount

    2. Transaction no

    3. Payment type

    4. Payment date

    5. Received date

    6. Comments also default login information about who is updating.

      1. Once recharge done automatic emails and sms will go to partners about the details and including current balance also.

    1. Operator/ Api view and audit module

      1. We can maintain more than 4000 direct operators or api also even we should keep recharge to them and monitor at our side how much balance as per our bookings or cancel etc. with this module we can make sure our balance recharge money utilizing properly. We should believe our technology and never depends on third party.

      2. We can also view all details of operator/api and last recharge date and user also many more as mentioned below

    1. Last Recharge date

    2. Till now earned commission

    3. Contact person details like technical, recharge update, refunds, service cancel etc..

    4. Our system will send auto emails to operator or api about recharge we made to them at the time of update in our system, so no worry about manual follow up

    1. User Management :

      1. We can create CC Logins activate or deactivate etc

      2. We can create partner and do all settings

      3. We can update any partner plans or commissions individually based on requirement.

    2. Plan management :

      1. We can create the plans like fixed commission, dynamic commission, hybrid commission etc

      2. Update the plans and activation fee also etc.

    3. Locations names Management :

      1. Since our all third party giving junk locations and spelling changes and no control on them, so we developed a module that will be having invalid , valid location lists that map should be very critical for entire application.

      2. Example: One operator given Vishakapatanam id as 4, other visakapatanam given 234, some other visakhapatanam given 765 , all location names are correct but spellings are different with respective operators but we should get all operator data and API Data even customer selected one location name and we should not show all these locations to customers, so manual team require to automate entire process. Our dedicate team keep building Our own list with mapping all, removing list of junk.

    4. Bus operator level configuration module :

      1. We can configure active status ( if we make inactive customers will not find in search results itself), coupon is applicable or not, ratings etc

      2. If we have multiple api'€™s if we want one particular bus operator does not come from particular api even though more commission, these kind of configuration we can do here.

    5. Login module : Encrypted passwords for all users in our data base and single login sing on for partners even though partner logs in multiple tabs and maintain single session in the same browser while trying to book tickets 100% no issues while updating his balance or will not allow if no enough funds in his account

    1. Management module: Management should get daily , weekly, monthly auto report emails about below mentioned details

      1. Total number of bookings

      2. Total number new customers

      3. No of profile created by customers

      4. Partner bookings

      5. Failed booking count

      6. Cancel booking count

      7. Each and every section turn over

      8. Discount coupon wise how many bookings

      9. Operator wise / api wise count

      10. Total profit

      11. New partner count etc..

    2. Utility module :

      1. Live Chat from morning 7:00 AM to 2:00 AM

      2. Free call ( Within 15 seconds customer receive auto call and connect to Support team )

      3. Customer care number whereas can handle 10 calls at a time

      4. Bus Tracking application

      5. Weather forecast

      6. 5 day seat calendar

    3. Transactional module :

      1. SMS Gateways with backup ( backup is mandatory based on industry)

      2. Email providers ( backup is mandatory based on industry)

      3. Payment gateway

    4. Server details :

      1. Dedicate servers

      2. High availability

      3. Daily housekeeping activities and health checks.

    5. Customer care team :

      1. Fully trained dedicate /Shared basis support ( As per our agreement)

    6. Integration with your existing transaction database :

      1. We will integrate transactional details to your database if you expose services, we are here to integrate to your DB

    Contact Us:

    Email: marketing@etravelsmart.com/ partners@etravelsmart.com

    Contact Number:+91- 86888 34567 .

  • Our SAAS (Software As A Service) model allows you to start your own online BUS booking portal with minimal cost,less time and competitive features. So here is your best opportunity to enter the growing bus industry and to grab the increasing market share.

    Here are our SAAS based plans to choose from

    SAAS_Terms&Conditions_Agreement
    Basic Customized
    Initial Cost (INR) Get Quote Get Quote
    Monthly Fee (INR) Get Quote Get Quote
    Min Billing Period 6 Months 1 Year
    Transactions per Month 5000 10000
    Commission 80% on ETS API 85% on ETS API
    UI Customization First Time Free +
    Extra on subsequent changes
    First Time Free +
    Extra on subsequent changes
    Banner uploads 2 Banners per month 4 Banners per month
    SSL/HTTPS Integration Charges Extra Charges Extra
    Space 5GB 20GB
    Payment Gateway Integration EBS, Payu
    (For other PGs charges extra)
    EBS, Payu, mobikwik,paytm
    (For other PGs charges extra)
    TDS 5% on commission 5% on commission
    Email Free Integration
    Free Integration
    SMS Free Integration
    Free Integration
    Mobile optimized (Responsive) Charges Extra Charges Extra
    CRM BTM,CCM and FB BTM,CCM and FB
    Admin Basic Advanced
    Mobile App No Yes
    Discount Coupons Functionality Yes Yes
    B2B No Yes

    * NOTE : BTM - Booking Tracking Module , CCM - Customer Complaint Module , FB - Failed Booking , CRM - Customer Relationship Management,
    TDS - Tax Decuted at Source.

    For more details please mail us at  marketing@etravelsmart.com
  • Become an Agent

    Becoming an agent @ eTravelSmart is simple & easy. By registering as an agent, you will experience the all new features which will make your job simple without constant personal intervention.


    Advantages @ eTravelSmart:

    1. My Profile: This feature allows to access/update your complete information at any time. Also you will have an option to upload your won logo. This information i.e. Agency Information & Logo will be displayed in the eTicket of the customer and the SMS sent to customer will also have your Name & Contact info. This will help in creating your own brand with customers through eTravelSmart.

    2. Search/Cancel: Just by using the operator/ETS PNR number, you will be able to search for bookings and if required cancel them with just 1 simple step.

    3. Funds Recharge: Enjoy hassle free recharge with multiple flexible options:

    1. Instant Recharge: Recharge instantly by using Debit/Credit cards or through Net Banking.

    2. Cash/Cheque Deposit/Online Transfer: Deposit cash /cheque or initiate an online transfer in our account or through your nearest bank branch and just send across a confirmation details. Once we receive the credit, your balance will be immediately updated.

    4. Payment Report: This feature allows you to refer to the past payments made at any time.

    5. Booking/Cancellation Report: Booking/Cancellation report is a comprehensive option that will empower you to look at all the bookings/cancellations made for a particular period. This will enable you to have better track of all bookings/cancellations made either by you or by your sub-agents with complete information on commissions, etc.

    6. Change Password: eTravelSmart ensures high level of security and you can ensure better security by changing password at any time.

    Sub-Agent Features:

    Once you become an agent @ eTravelSmart, you will have the unique option of creating sub-agents on whom you will have full control. Even if you have multiple booking locations/multiple people working under you, you can create separate logins for enabling bookings through them. Any booking done by your sub-agents, you will receive notification through SMS and all their bookings can be viewed in the Booking Reports option/in Dashboard for better understanding. As like agents, sub-agents can also have their Contact Information which will be displayed in customers eTicket and also SMS received by customers will also have this information. Sub-Agents can also have accessibility to search/cancel and booking/cancellation report options.

    Contact Us:

    Email: marketing@etravelsmart.com/ partners@etravelsmart.com

    Contact Number:+91- 86888 34567 .

  • Become a Distributor

    Being a Distributor @ eTravelSmart, you can create your own network of agents across India.

    This is a unique model which will enable creation of any number of agents with designated commission rates and agent balance management. In this model, the Distributor has the unique advantage of earning commission on his agent's bookings.


    1. My Profile: This feature allows to access/update your complete information at any time. Also you will have an option to upload your won logo. This information i.e. Distributor Information & Logo will be displayed in the eTicket of the customer and the SMS sent to customer will also have your Name & Contact info. This will help in creating your own brand with customers through eTravelSmart.

    2. Search/Cancel: Just by using the operator/ETS PNR number, you will be able to search for bookings and if required cancel them with just 1 simple step.

    3. Funds Recharge: Enjoy hassle free recharge with multiple flexible options:

    1. Instant Recharge: Recharge instantly by using Debit/Credit cards or through Net Banking.

    2. Cash/Cheque Deposit/Online Transfer: Deposit cash /cheque or initiate an online transfer in our account or through your nearest bank branch and just send across a confirmation details. Once we receive the credit, your balance will be immediately updated.

    4. Payment Report: This feature allows you to refer to the past payments made at any time.

    5. Booking/Cancellation Report: Booking/Cancellation report is a comprehensive option that will empower you to look at all the bookings/cancellations made for a particular period. This will enable you to have better track of all bookings/cancellations made by you. In this option, you will also be able to see the bookings done by your agents.

    6. Change Password: eTravelSmart ensures high level of security and you can ensure better security by changing password at any time.

    Distributor Agent

    As a distributor agent you will have all benefits of maintaining profile information, Booking/Cancel, Payment Report to Distributor, Commission Reports, etc. The Profile information option will enable you to update your own information and also uploading your logo. Your information & logo will be displayed on customer's eTicket and also in the SMS sent to the customers for the bookings made by/through you thereby creating your own brand with customers through eTravelSmart.

    Register as Distributor

    Contact Us:

    Email: marketing@etravelsmart.com/ partners@etravelsmart.com

    Contact Number:+91- 86888 34567 .

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