Terms & Conditions for Travel Kit

"Travel Kit" - A value added option given by eTravelSmart.com in association with www.travelkhushi.com to its valued customers to make their travel easy.

Travel Kushi is an exclusive travel accessories company owned by United Brothers, which believes in providing quality and reliable travel products and services.

1. How it works?

  • Customer has the choice to order Travel Accessories online at www.etravelsmart.com while booking their bus tickets.
  • The customer will have an option to choose the delivery point, it can either be the boarding point in Hyderabad or to their address for rest of the places in India.
  • Customers will receive a confirmation mail from eTravelSmart with order details of the travel acccessory after booking.
  • Order details will be notified to www.travelkhushi.com immediately.
  • www.travelkhushi.com confirms the address with the customer before shipping it to the customer address or before delivering at the boarding point.

2. Terms & Conditions

  • In case it is found that the particulars of the items and/or quantity is not as expected, customer should immediately email info@mytimeout.in, stating the bus travel ticket number.
  • www.travelkhushi.com takes complete responsibility to deliver the ordered products. eTravelSmart is NOT responsible for the same.
  • Cancellation can be done 3 hours prior to journey/departure time. Partial cancellation is NOT allowed.
  • If the Customer is not travelling due to unforeseen conditions then the product would be couriered to customer address upon confirmation from customer.
  • In case of service cancellation - If for any reason a service/bus gets cancelled, Order will be delivered at the customer home address after confirming with customer.
  • In case of Boarding point change or time change - If for any reason a boarding point or route or timing of the bus service is changed by the operator, customer is requested to pass that information to the United Brothers contact number (040 - 64589998) mentioned in the order confirmation mail.

3. Replacement/ Return Policy

Replacement of the goods is possible if the product is returned within 7 days except the following:

  • Items has not been used
  • An item not returned in the condition it was received.
  • Any item received by United Brothers in a damaged condition.

4. eTravelSmart.com and/or United brothers are not liable for any refund and/or libel judicial action seeking damages for any reason of non-delivery whatsoever if the customer does not collect the ordered items from United brothers executive.

5. Complaints and Escalations on TravelKit can be directed to info@mytimeout.in

6. The above terms are subject to change without notice.